Warranty Basics

Disclaimer: This page describes common furniture warranty coverages. Your actual warranty may be quite different.

warranty_doc All furniture warranties are not created equal and will vary from company to company. However, there are some general industry standards when it comes to the name brands. Let's look at some typical warranty coverage they offer:

  • Full coverage (parts & labor) for 1 year during normal residential use
  • 1 year on material & padding
  • "Limited lifetime" coverage on the reclining mechanism
  • 1-7 years frame coverage (some offer limited lifetime on the frame as well)
  • 1-3 years on electrical components (power recliners, lift chairs, etc.)

Again, this is typical warranty coverage in the furniture industry. Be sure to check the specifics (fine print) of the warranty you have, or are about to buy.

"Lifetime" Warranties

When I talk with customers about their warranties, some proudly tell me, "I've got lifetime coverage on all this stuff. The salesman said so."

While there are parts of your recliner that may have "limited lifetime" coverage, no recliner is completely warrantied for life. If it were, you would never have to buy new one! At least not until the company went out of business...

How to Buy a Recliner with a Legitimate Parts Warranty

Out-Of-Warranty

This generally refers to your furniture being more than 1 year old. Does this mean you have no coverage? Not exactly. It means that repair labor is no longer covered (unless you purchased an additional warranty that extends it). You should still be able to get parts, but you'll be responsible for the repair labor.

Why The Fine Print Matters

There are potential warranty pitfalls of which you should be aware. Here are two examples: Some manufacturers define "normal use" as residential use only. So if you're using that recliner at the office, by definition you have no warranty with those companies.

Many reclining mechanisms have a "lifetime" parts warranty. But if you need a complete mechanism replacement, you may be charged $35-50 or more for the shipping.

Expect furniture makers to charge you for part orders, even if the parts are covered by warranty. These charges can include: shipping, a part order processing fee, as well as sales tax, in some cases.

Always read the fine print and take all written furniture warranties literally! If a part is covered, think part only, not installation, shipping or anything else. Unfortunately, if the manufacturer no longer stocks the part you need, or is out of business, you may be out of luck.

Also see, Getting Replacement Parts